Keep Serving, Even Without Internet
Internet outages happen at the worst times. With Veno App's Offline Hub, your restaurant keeps running smoothly — orders keep flowing and your kitchen stays updated, all without a single internet connection.
Internet outages cost restaurants money
A dropped connection during a busy service can mean lost orders, frustrated customers, and a kitchen that grinds to a halt. Most restaurant software just stops working. Veno App doesn't.
Orders grind to a halt
Without internet, most POS systems freeze — leaving your staff unable to take or process any orders at all.
Kitchen goes dark
Kitchen display screens that depend on the cloud go blank — your chefs lose visibility of what needs cooking.
Staff are in the dark
Your team loses access to orders, tasks, and the kitchen display — everything stops until the internet is back.
A local hub that keeps everything talking
The Veno App Offline Hub is a small companion app that runs on a device in your venue — like a mini computer behind the scenes. It keeps all your devices talking to each other over your local network, completely independent of the internet.
Set up once, forget about it
Install the Offline Hub app on a Windows PC in your venue. It runs quietly in the background — no technical knowledge needed.
Your devices connect locally
Tablets, phones, and kitchen screens connect to the Hub over your venue's Wi-Fi — not the internet. Everything works instantly, even if your broadband drops.
Back online? Everything syncs
The moment your internet returns, all orders and data sync automatically to the cloud. Nothing is lost, nothing needs manual updating.
What keeps working offline
When the internet goes down, these core features stay fully operational.
Taking Orders
Staff can still take and process orders through Veno App without any interruption.
Kitchen Display
Kitchen and bar screens stay live — chefs see every order as it comes in.
Order Tracking
Orders are tracked and managed locally across the whole venue. No data is lost.
Automatic Sync
The moment internet returns, everything syncs instantly to the cloud — nothing to do manually.
All of this works because your devices communicate directly with each other over your venue's local area network (LAN) — no internet required. The Offline Hub acts as the bridge that keeps them all in sync.
Simple to set up on Windows
No specialist hardware required. Install the Offline Hub app on any Windows PC in your venue and you're ready to go.
Windows PC
Any Windows laptop or desktop already in your office or back-of-house. Just install the app and leave it running quietly in the background.
No extra cost
The Offline Hub is included as part of your Veno App plan. No additional hardware fees, no hidden costs.
Never lose a sale to a bad internet connection
Set up the Offline Hub once and your restaurant keeps serving no matter what — internet or not.